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Booknetic / Help Center

Settings & branding

Brand your Booknetic Help Center — colours and presets, custom CSS, footer, navigation, support and social links, and a live-chat embed.

Everything that controls how the help center looks and what surrounds your content lives under Help Center → Settings. The settings are split across tabs; this page walks through the Appearance, Content and Links tabs. (The Advanced tab — feature toggles and AI — is covered in Publishing & embedding and Search & AI. The Update tab is in Maintenance & FAQ.)

Every setting here is per tenant, so each workspace brands its own help center.

Appearance

Colours

Set two brand colours, with a live preview that updates as you pick:

  • Primary Color (default #4050B5) — buttons, links, headers and primary elements.
  • Secondary Color (default #6C757D) — secondary text, borders and accents.

Don’t want to pick hex codes by hand? Choose from the built-in colour presets, grouped into Material, Flat, Dark and Brand — one click sets both colours.

Custom CSS

Need finer control? The Custom CSS box lets you add your own rules, applied to the public page. Use it for spacing, fonts or anything the colour settings don’t cover.

Content

Footer text

Set the footer / copyright line shown at the bottom of the public page (it defaults to “All rights reserved.”). For example: © 2026 Your Company — all rights reserved.

Live chat

Add a live-chat block to your help center:

  • Title and Subtitle — the heading shown above the chat.
  • Icon — a Font Awesome class (default fas fa-comments), with an icon picker.
  • Embed Code — paste the HTML/JavaScript snippet from your chat provider.

Whether the block actually appears is governed by the Live Chat Section toggle — see Publishing & embedding.

Three kinds of links wrap your content:

Build the top navigation of the help center. Each menu link has a Label, a URL and an Order (lower numbers appear first). Add, edit and remove them freely.

The “Still need help?” button that appears under articles. Set its text (default “Contact Support”) and the URL it points to (your support form, inbox or ticket system). Whether it shows is controlled by the Still Need Help? toggle.

Add your social profiles to the footer. Each has a platform name, an icon (Font Awesome, with a picker), a URL and a display order. Only active links are shown.

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