The short version
We are a small studio, not an advertising business. We collect as little as we can get away with: there are no accounts on this site, no advertising trackers, and no cookies set for analytics.
Who is responsible
Alovio is responsible for the data described here. For anything on this page — a question, a correction, or a request to delete something — write to hello@alovio.org and it reaches a person, not a queue.
What we collect
- When you email us. Your address and whatever you write, kept so we can answer you and recognise the thread if you write again.
- When you pay us. Our payment provider collects your payment details and billing information. We never see or store your full card number. We receive your email address, the amount, and — where tax rules require it — your country.
- When you activate a paid licence. The plugin sends us the licence key and the domain it is being activated on, so the same key is not used on more sites than it was bought for. No site content, customer data or order data is sent.
- When you visit this site. We use Cloudflare Web Analytics, which is cookieless and records aggregate page views without building a profile of you or following you across other sites.
What the plugins collect
Nothing. The free plugins do not phone home, do not send us your site's data, and do not track your visitors. Anything a shopper types into a field built with our plugins stays in your own WordPress database, under your control — we never receive it.
Who else processes data
- Our payment provider — to take payments and meet tax and accounting obligations.
- Cloudflare — site delivery and the cookieless analytics described above.
- Our email provider — to receive and answer messages sent to us.
We do not sell personal data, and we do not share it for advertising.
Directory badges
A few plugin pages show badges from software directories that list us — CodeTrendy and SaaSHub on the Product Options page, LaunchNest on the Checkout Fields page. Those badge images load from each directory's own servers, so the directory can see that the page was viewed (your IP address and browser, as with any image on the web). They receive nothing else from us, and the badges set no cookies on our pages.
How long we keep it
Correspondence: as long as it is useful for support, then deleted. Payment and licence records: as long as tax and accounting law requires. Analytics: aggregate only, with no personal data to retain.
Your rights
Depending on where you live, you may ask us for a copy of the data we hold about you, ask us to correct or delete it, or object to how we use it. Write to hello@alovio.org and we will act on it. You may also complain to your local data protection authority.
Changes
If this policy changes, the date at the top changes with it.