alovio

Booknetic / WhatsApp Campaigns

Getting started

Install WhatsApp Campaigns for Booknetic, connect Twilio, and understand the approved-template model before you send.

WhatsApp Campaigns lets you message your Booknetic customer list over WhatsApp without exporting a thing — pick an audience segment, choose an approved template, and send. A queue with automatic retries handles delivery; per-recipient logs and a suppression list keep it clean.

This page covers setup and the template model. For building and sending, see Sending campaigns.

Requirements

  • Booknetic installed and active (works on Booknetic and Booknetic SaaS).
  • The Twilio WhatsApp workflow add-on, with your Twilio WhatsApp credentials configured in Booknetic.

Install & activate

  1. Download the zip from your Code Heaven account.
  2. In wp-admin go to Plugins → Add New → Upload Plugin, choose the zip, install and activate.
  3. Activate your licence — see Licensing & updates.

A WhatsApp Campaigns menu appears in the Booknetic admin, with the campaign builder, your campaigns, the suppression list and a manual send.

Templates: approved by WhatsApp

WhatsApp only delivers pre-approved message templates. WhatsApp Campaigns syncs your approved templates from Twilio and lets you send only those — so you always stay within WhatsApp’s rules.

  • Create and submit templates for approval in your Twilio account.
  • Once approved, they appear here, ready to use.
  • You personalize the template’s content with customer shortcodes (see Sending campaigns); you don’t author free-form message bodies, by design.

If a template you expect isn’t listed, check its approval status in Twilio — only approved templates sync.

Next