Help Center
Knowledge base for Booknetic SaaS
Write the answer once.
A structured, searchable knowledge base inside Booknetic. You write the articles; tenants and their staff find them in the panel — and the searches that find nothing become your list of what to write next.
02 — The change
Repeat tickets, turned into a to-do list.
- 01 The same question, every weekAn article, written once
- 02 Help lives in a separate tabHelp lives inside the panel
- 03 No idea what people can't findFailed searches, listed and counted
03 — How it works
From a question to an answer.
- 01 Categories with icons
A structure your tenants can scan before they search.
- 02 Live search, with suggestions
Suggestions appear as they type, so most questions end at the first result.
- 03 Helpful, or not
Every article carries a vote, so you know which ones need work.
- 04 The searches that found nothing
Analytics surface every query with no result — the next articles to write.
- 05 Yours, everywhere
Brand it, embed it on a public page by shortcode, and optionally import or translate with AI.
04 — In the box
A support desk that writes itself a to-do list.
- Categories with icons
- Rich editor
- Live search
- Suggestions as you type
- Helpful / not-helpful voting
- Satisfaction and engagement analytics
- Failed-search report
- In-panel for tenants and staff
- Shortcode embedding
- Custom branding
- AI import
- AI translate
05 — Questions
Before you decide.
Who writes the articles?
You, the platform owner. Tenants and their staff read them inside the panel.
Can I put it on a public page?
Yes, with a shortcode.
Do I have to use the AI features?
No. Import and translate are optional.
Where do I buy it?
On Code Heaven, a third-party marketplace.
06 — From the same forge
Pairs well with these.
Turn repeat tickets into a to-do list.
$49, one-time. Checkout on Code Heaven.