Send SMS, WhatsApp and email campaigns from inside Booknetic
Re-activate past customers and fill quiet days by messaging your Booknetic customer list directly — audience segments, templates, a queue with retries, and per-recipient logs. No exports, no third-party tools.
Your best marketing list is already sitting in Booknetic: every customer who has ever booked with you. The problem is reaching them without exporting CSVs into a separate email or SMS tool. Alovio’s campaign add-ons put that outreach right inside the Booknetic admin — over SMS, WhatsApp and email — so a “we miss you” blast or a slow-Tuesday offer takes minutes.
Pick the right audience, not everyone
Blasting your whole list is the fastest way to get people to opt out. The campaign add-ons build the audience from your actual booking data, with ready segments:
- recent bookers (last 7 / 30 / 90 days),
- upcoming appointments,
- first-time customers and repeat customers (3+ visits),
- lapsed customers (inactive 90 or 180 days),
- recently cancelled or rejected.
Then refine by service, location, status and minimum appointment count — so “20% off a haircut” only goes to people who actually book haircuts. A preview shows the exact recipient count before you send.
Personalize with templates
Each channel uses templates you personalize with the customer’s details (first name, and so on):
- SMS and email ship with ready templates and let you create unlimited custom ones — email personalizes both the subject and the body.
- WhatsApp uses your approved WhatsApp templates (synced from Twilio), so you stay within WhatsApp’s rules automatically.
Send safely — queue, retries, suppression
Real sending is messy: rate limits, failures, opt-outs. The add-ons handle it:
- a background queue sends in batches with automatic retries and back-off,
- you can pause and resume a running campaign,
- per-recipient logs record delivered/failed status and export to CSV,
- a suppression list permanently skips anyone who opted out.
Running Booknetic SaaS?
All three work on Booknetic SaaS with each tenant fully isolated — and so does the funding. Tenants buy their own SMS/WhatsApp/email credit packs, which kick in when the monthly allowance runs out, so the upgrade never lands on your desk. All of it ships in one add-on now: Alovio Marketing, with the credit side documented under Credit Topup.
Get started
Read the guides — SMS Campaigns, WhatsApp Campaigns and Email Campaigns — then try the live campaigns panel. When you’re ready, grab them from the store: SMS · WhatsApp · Email, or save with the marketing bundle.