Send SMS, WhatsApp and email campaigns from inside Booknetic
Re-activate past customers and fill quiet days by messaging your Booknetic customer list directly — audience segments, templates, a queue with retries, and per-recipient logs. No exports, no third-party tools.
Your best marketing list is already sitting in Booknetic: every customer who has ever booked with you. The problem is reaching them without exporting CSVs into a separate email or SMS tool. Alovio’s campaign add-ons put that outreach right inside the Booknetic admin — over SMS, WhatsApp and email — so a “we miss you” blast or a slow-Tuesday offer takes minutes.
Pick the right audience, not everyone
Blasting your whole list is the fastest way to get people to opt out. The campaign add-ons build the audience from your actual booking data, with ready segments:
- recent bookers (last 7 / 30 / 90 days),
- upcoming appointments,
- first-time customers and repeat customers (3+ visits),
- lapsed customers (inactive 90 or 180 days),
- recently cancelled or rejected.
Then refine by service, location, status and minimum appointment count — so “20% off a haircut” only goes to people who actually book haircuts. A preview shows the exact recipient count before you send.
Personalize with templates
Each channel uses templates you personalize with the customer’s details (first name, and so on):
- SMS and email ship with ready templates and let you create unlimited custom ones — email personalizes both the subject and the body.
- WhatsApp uses your approved WhatsApp templates (synced from Twilio), so you stay within WhatsApp’s rules automatically.
Send safely — queue, retries, suppression
Real sending is messy: rate limits, failures, opt-outs. The add-ons handle it:
- a background queue sends in batches with automatic retries and back-off,
- you can pause and resume a running campaign,
- per-recipient logs record delivered/failed status and export to CSV,
- a suppression list permanently skips anyone who opted out.
Running Booknetic SaaS?
All three work on Booknetic SaaS with each tenant fully isolated. To let tenants fund their own outreach, pair them with Credit Topup, which sells SMS/WhatsApp/email credit packs that kick in when a tenant’s monthly allowance runs out. See the docs: Credit Topup.
Get started
Read the guides — SMS Campaigns, WhatsApp Campaigns and Email Campaigns — then try the live Booknetic demo. When you’re ready, grab them from the store: SMS · WhatsApp · Email, or save with the marketing bundle.