Reduce no-shows in Booknetic with email verification
Fake and mistyped email addresses create no-show bookings and dead reminder lists. A six-digit OTP that blocks the Booknetic booking flow until the email is confirmed fixes both — here is how it works.
A surprising number of no-shows start with a bad email address. Someone books with a typo’d or throwaway address, never gets the confirmation or the reminder, and simply forgets to turn up. Your Booknetic reminder workflow was never the problem — the address was. The fix is to verify the email before the booking is allowed to complete.
What verification actually changes
Email Verification (OTP) gates the Booknetic booking flow: the customer enters their email, a six-digit code lands in their inbox, and the booking stays locked until they type it back in. Two things follow:
- No more fake/typo’d emails. Only a working inbox can complete a booking, so your confirmations and reminders actually arrive — which is what prevents the forgetful no-show.
- A clean notification list. Every address you hold is one a real person can receive mail at.
It’s strict where it needs to be
- The code is six digits and expires after ten minutes.
- You choose the mode: verify once per customer (remembered afterwards) or require it every booking session for tighter control.
- Rate limiting and IP lockout stop the verification step from being abused.
Make the email yours
The verification message is fully customizable — pick a ready template or edit the HTML in a visual or
code editor, set the subject, and drop the code in with a placeholder. A built-in test email button
lets you confirm delivery before you switch it on. (If codes don’t arrive, it’s almost always your mail
setup — use a proper SMTP service rather than raw wp_mail.)
Works on Booknetic SaaS too
On Booknetic SaaS the operator enables the gate and each tenant tunes their own resend time, mode, subject and template.
Get started
Read the docs: Email Verification (OTP) — getting started and customizing the email & troubleshooting. When you’re ready, grab it from the store. Pair it with deposits and reminders for a complete anti-no-show setup.